Call us at (888) 646-2581 and we will help them disable Two-Factor Authentication (2FA) so they can log in. After this, they can set up 2FA for their new phone.
Articles in this section
- What do my clients do if their phone was lost or stolen if they're using Two-Factor Authentication?
- How do my clients remove trusted devices?
- How do my clients revoke App Passwords they no longer use?
- How do my clients set up an App Password?
- What are App Passwords and when should my clients consider them?
- How do my clients turn off Two-Factor Authentication?
- How do my clients set up Two-Factor Authentication?
- What is Two-Factor Authentication and how do my clients use it?